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Quality of Care

Quality of Care Reports

Omeo District Health are committed to quality of care and continuous quality and safety improvement. This includes evaluation of our performance against a broad range of quality indicators and standards. Consumer and community participation are a major focus.

Quality and Safety

Quality Care and Safety for ODH means to deliver first class care to our clients, community and key stakeholders.

Consumers will be supported to be active partners in the design, delivery and evaluation of health care. To do this, consumers will be:

  • Supported to understand and exercise their healthcare rights
  • Provided with evidence-based information about treatment options for their medical conditions
  • Encouraged to share decision making about their health care to the extent that they choose
  • Involved in making decisions about how health services are designed and operate, how care is delivered, and in measuring and evaluating care and services.

Health care can be improved when consumers share – with their healthcare providers – what is important to them and any issues that may impact on their care and treatment plans.

National Safety and Quality Health Services Standards (NSQHS Standards)

The second edition of the NSQHS Standards was endorsed by Health Ministers in June 2017 and released in November 2017. This document contains the NSQHS Standards, criteria and actions. The Commission has not printed hard copies of this booklet.

National Safety and Quality Primary Health Care (NSQPHC) Standards

The Australian Commission on Safety and Quality in Health Care (the Commission) is committed to developing nationally consistent strategies, tools and resources to support improvements in patient safety and quality in primary health care. A number of projects are currently underway that are aligned to this commitment, including the development of the NSQPHC Standards.

Australian General Practice Accreditation Limited (AGPAL)

When you next visit Omeo Medical Centre you will see the AGPAL Accredited Symbol which means we are committed to delivering safe and quality focused healthcare for you, your family and the community.

This means you can be reassured of high-quality care and support, and that safe work practices are provided to you, our consumers.

Accreditation is a voluntary process which demonstrates our dedication to ensuring the highest standards of quality, safety and continuous improvement in the services they provide you.