Essential Information for Patients & Visitors

Appointments

To book or enquire about an appointment with one of our services, please contact the relevant department.

Visitor Information

Visitors play an important role in supporting the wellbeing and recovery of patients. We ask all visitors to be respectful of patient privacy, rest periods and care activities.

If you are feeling unwell or have symptoms of a respiratory illness, please contact the ward before visiting. Hand hygiene stations are available throughout the facility and should be used on arrival and departure.

Visiting Hours

Main Reception and Urgent Care Centre

Open Monday to Friday, 8:00am to 5:00pm.

After Hours, Weekends and Public Holidays

If you are attending outside of visiting hours, please use the exterior buzzer at the main entrance to notify nursing staff of your arrival and gain entry.

Community Health Centre

Open Monday to Friday, 8:00am to 5:00pm.

Interpreter

Omeo District Health is committed to providing inclusive, accessible and culturally safe healthcare for everyone in our community. If English is not your preferred language, we can arrange a qualified interpreter to help you communicate with our healthcare team.

Interpreter services are:

• Free of charge

• Confidential

• Available for appointments, admissions and consultations

• Available by phone, video or in person (where possible)

How to Request an Interpreter

Please let us know if you need an interpreter when:

• Booking an appointment

• Contacting our services

• Arriving for your appointment

We can help arrange an interpreter in your preferred language.

Interpreter services are available in a wide range of languages

Common Languages include:

• Mandarin

• Cantonese

• Arabic

• Italian

• Greek

• Hindi

• Punjabi

• Vietnamese

• Auslan (Australian Sign Language)

• And many others

More information about interpreters

Phone: (03) 5159 0100
Email: reception@omeohs.com.au or omeo.medicalcentre@omeohs.com.au