Virtual Emergency Department (VED)

The Virtual Emergency Department (VED) provides free, 24 hours a day, 7 days a week non-life threatening urgent care through video consultations with emergency doctors and nurses.

The Virtual Emergency Department can assist with a range of urgent but non-emergency health concerns, including:

• Mild infections and illnesses

• Fever, coughs and colds

• Rashes and skin conditions

• Minor injuries

• Gastrointestinal symptoms

• General health advice and assessment

Following your consultation, the clinician may:

• Provide treatment advice

• Arrange a prescription if appropriate

• Recommend follow-up with your GP

• Refer you to a local health service or emergency department if needed

VED may be suitable if:

• You need medical advice but do not require an ambulance

• Your condition is urgent but not life-threatening

• You are unable to see your regular GP promptly

• You would like an emergency clinician's assessment from home

If you have severe chest pain, difficulty breathing, signs of stroke, serious injury, or any life-threatening emergency, call 000 immediately.

To start a consultation, visit the Virtual Emergency Department website:

ved.org.au

You will be redirected to the Virtual Emergency Department website to commence your consultation.